We know that sometimes choosing the right print finishing equipment can be a daunting task, Chilvers Reprographics have been in the print finishing industry for over 58 years and worked closely with some of the worlds top manufacturers, we are an independant company so you can be sure we will offer you our unbiased option.
Here are some of our most frequently asked questions. If you have a question that is not answered here please do not hesitate to contact us and we will be happy to help.
Orders, Account, Shipping/Delivery
Orders placed before 3.30pm will usually be dispatched that working day (Monday-Friday).
No problem, for UK mainland deliveries simply select 'Next Day by 12' or Saturday delivery.
You will receive an email confirmation to advise you when your order has been dispatched, this will include any tracking information. (If you havent received this email please check your spam/junk folder.
* Check your spam/junk folder. Add us to your safe contacts list to ensure you receive any further communications from us.
* Check you have entered the correct email address on your order.
* If you are still unable to find your order confirmation email please email email@example.com and we can check that your order was placed and processed.
Your invoice will be in the douments enclosed pouch on the outside of your package.
* If you placed your order online you can download a copy invoice from the confirmation email you received (if you havent received this email check your spam/junk folder).
* If you placed your order over the phone or email just drop us an email with your name/company name, the date you placed your order & the total invoice amount.
You are not required to create an account however by registering an account you will save time when next ordering plus you can look at your order history, reprint invoice etc
Thinking of buying new or used print finishing equipment?