We know that sometimes choosing the right print finishing equipment can be a daunting task, Chilvers Reprographics have been in the print finishing industry for over 55 years and worked closely with some of the worlds top manufacturers, we are an independant company so you can be sure we will offer you our unbiased option. 

Here are some of our most frequently asked questions. If you have a question that is not answered here please do not hesitate to contact us and we will be happy to help.

Coronavirus (COVID-19) Update 

Orders, Account, Shipping & Delivery

Orders placed before 3.30pm will be usually be dispatched that working day (Monday to Friday). 

No problem, for UK mainland deliveries simply select either Next Day by 12 (£15*) or even Saturday delivery (£38.50*) View all Delivery charges here. 

You can purchase most smaller items, supplies and smaller machines on-line. (read our full Buying on-line info+terms here
There is no order too small for us but there is a FREE delivery option for most on-line orders over £100 (to UK mainland only).
The minimum order value for phone orders is £30 net.
Larger machines for export have a minimum order charge of £250.
Full delivery options can be viewed here

You will receive an email confirmation to advise once your order has been dispatched, this will include any tracking information. (If you haven't received this email check your spam/junk folder).

You are not required to create an account however by registering an account you will save time when next ordering plus you can look at your order history, reprint invoices etc 

Check your spam/junk folder, add us to your safe contacts list to ensure you receive any further communications from us. Check you have entered the correct email address on your order.

If you are still unable to find your order confirmation email please email or call us and we can check that your order was placed and processed. 

You will receive your invoice in the documents enclosed pouch on the outside of your package. 
If you placed your order online you can download a copy of your invoice from the confirmation email you received. (If you haven't received this email check your spam/junk folder.)
If you placed your order over the phone please email your name/company name, the date you placed the order, the total invoice amount and if possible the invoice number to sales@chilvers.co.uk 

Please send a photo to us at sales@chilvers.co.uk and include your order number if possible. We will look into it and get back to you ASAP. 

Yes of course, we do not sell or pass on any details or store any card information. 

If you find one of our products on sale elsewhere at a lower price, we will do our very best to match that price, click here for full Price Match details

Read this helpful article 

Buying a Binding Machine

Staplers offer a simple and effective way to bind documents together however if you want a professional looking finish you may want to look into other methods.  
Binding screws can be done by hand but for most other types of binding you will require a machine. We supply most types of binding systems including perfect binders (hot glue)thermal bindersspiral bindersfastback binderswire binderscomb binders and spinetapers. Some machines such as the Renz DTP-340M and the Magna Punch PRO have interchangeable punch dies which allow you to easily swap between different binding systems. 

This really depends on how much binding you will be doing. If you will be doing large amounts of binding an electric machine will certainly speed up production whereas if you only require a machine for low usage a simple to use manual machine would be sufficient and save you money! Some electric machines such as the Renz DTP-340 and GBC Magna Punch have the ability to change punching dies. 

Wire binding is probably the most popular document binding over the last few years it's sometimes also called wire-o or double loop. Documents can be folded back to back.

For some it can be a little confusing regarding the two pitch sizes.
3:1 means that the machine will punch 3 holes per inch (34 holes along the long side of an A4 sheet). 3:1 wires available 6mm (No 4) up to 14mm (No 9) and will bind up to 120 sheets of paper.

2:1 means that the machine will punch 2 holes per inch (23 holes along the long side of an A4 sheet). 2:1 are generally for thicker documents wires available 16mm (No 10) up to 31.8mm (No 20) and will bind up to 250-300 sheets of paper. Renz also manufacture a range called ECO one pitch covering all wire sizes for documents from 2 to 300 sheets (80gsm) paper. 

Any wire binding machine that uses the 3:1 pitch either round holes or square holes can be used in conjunction with a thumb-cut punch. One great machine for this is the Warrior calendar thumb cut punch. Just use the thumb-cut punch after punching the holes on your standard 3:1 wire binder. We have a selection of calender making packages available that include everything you need to get started.

Plastic Comb binding

This was once very popular particularly with education such as schools and colleges. Binding combs are made from plastic and sizes range from 6 to 50mm they generally have 21 rings for A4 use.

Coil or Spiral Binding

This is a plastic coil or spiral that is used to bind a document. It's not so popular in the UK being a slower method than others, special crimping pliers are needed to cut and crimp each end of the coil after it's first been threaded or twisted through the holes in your document that need to be punch first.

Thermal Binding

This offers simple drop and go binding there are no holes to punch, it works a little bit like a toaster. Binding covers have glue strip built into them simply insert sheets into the cover then drop the document into the binder, some machines can handle several document at once. A heat plate melts the glue and a timer buzzer alerts when done the leave to cool down. Covers can get expensive if your using high volumes.

Perfect Binding (hot glue)

Perfect binding (also known as hot glue binding) is a process by which hot glue is applied to the spine of a book and a wraparound cover is added to produce the finished book. Think Yellow Pages, Sales Brochure, Paperback Novel etc.

Most cheque books, voucher books etc are stapled together and then a spinetape is added to both hold the book together and also look better. Using the Soyuz Spinetaper is a fast way to apply spinetape to pads or books. Ideal for producing cheque book style voucher pads, delivery note books, invoice pads etc. It is a much quicker than trying to apply the tape by hand plus there is a much more consistent finish. Each book/pad takes only approx 5 seconds.

Buying a Booklet Maker?

Generally booklet making machine speeds range between 800-4000 booklets per hour.

If you are a small club with limited funds and only produce small quantities of booklets then either a long arm manual stapler such as the Rapid HD12/16 or an electric saddle stapler like the popular Rapid 106 may be all that's needed. For printers & copy shops, schools & colleges etc that produce larger quantities of booklets something more automated will be needed. Some booklet makers can have an on-line trimmer 

Paper size or finished booklet size must be considered as most booklet makers will produce A4 and A5 size booklets but not all will handle either A6 size or A4 landscape booklets. 

Standard staple finish, flat clench and some booklet makers are able to do loop staples as well, these are ideal to use with ring binders as no hole punching is required. 

Some booklet makers can have an optional trimmer unit added, this will trim of the fore edge giving a neater finish. 

Buying a Card Creaser

When you fold card fibres in various directions it breaks the surface, resulting in a messy unprofessional finish. If the fold has print (especially digital print) the cracking can also look very unprofessional.

Using a card creasing machine the fibre in the card is compressed between creasing rule and matrix. The steel rule forces the card into the matrix channel bonding the fibres together and the crushing action is a process proven to eliminate cracking.

Buying the correct creasing machine for your needs will depend one the size of the sheet and the volumes you need to process. A popular manual machine is the MAG35 that gives professional results. If something a little faster or more automated is required there are semi-auto and air-feed machines that also have programming of jobs to speed things up.

Card creasing machines are great for greetings cards, menus, book covers etc

Chilvers Reprographics supply a complete range of card creasing machines (sometimes known as scoring) including heavy duty and manual card creasing options. From a simple creasing bone to a fully automated system we can help find the perfect card creasing solution for you.

Buying a guillotine or trimmer

A pair of scissors are great for what there designed for but they have limitations! Need something better and faster?
Maybe it's time to invest in a paper cutting device.
There are quite a few different types and models of paper cutters and trimmers on the market, heres a handy guide to help you make the right choice for your cutting requirements.

Read our handy Blog post here

You have to consider not only how often and how much the guillotine is in use but also the stock you are cutting, for example if you are cutting 80gsm copier paper the blade will stay sharp longer than if you cutting 350gsm card.
A blunt/dull blade will effect the quality of the cut as well as potentially causing expensive damage to your machine - full blog post on this here. 

Chilvers Reprographics hold large stock of guillotine blades for most makes and are available for next day delivery to UK Mainland.

We have a sharpening service available for any blunt guillotine blades. Rotary trimmer blades are generally self sharpening, simply run the cutter wheel left and right 10 times without any material in the trimmer and this will prolong the blade. 

Yes you can.
If you are unsure or not completely confident in any way it’s probably best to get a professional guillotine engineer in to do the job. We supply spare blades for most makes of guillotines with most supplied in a wooden holder. Remember to ALWAYS wear safety gloves when handling guillotine or trimmer blades.

Round cornering is the perfect finishing touch to Business Cards, Playing Cards, Leaflets, Invitations, Book Covers, Diaries, Photos, Tags, Swing Tickets and much more.
Depending on your job volumes and also the corner size cutter die there are options of manual machines or electric.

The Warrior manual corner cutter is popular it can cut a 10mm stack and is able to take three corner size dies 3.5, 6 and 10mm.
The Cyklos CCR40 manual cutter and take a 40mm stack and cutter dies up to 18mm.
If you require something more heavy duty then theres the Warrior Electric able to cut 700 sheets (70mm stack)

Buying a Laminator

Encapsulating is generally for protection, the film is larger than the sheet size covering both sides and has a border of film around the edges.
Laminating is primarily for enhancement and can be single side or both sides, the film used is smaller than the sheet size. Very thin films can be used. 

A good laminator is an investment so you want to make sure you buy the right one.

Why Laminate?

By laminating, you are protecting and preserving your print. This could be anything from a certificate awarded to children at school, to posters or book covers.

Lamination also improves appearance by enhancing almost any type of printed materials. It deepens & brightens colours and improves contrast.

Laminated materials also provide a higher quality finish, an important factor to so many businesses throughout the world as a professional looking brochure, leaflet or business card can improve a companies image and help to generate more sales.

There are a number of different films and pouches available. Two of the most popular are Matt and Gloss, but laminator film is also available in finishes including Soft Touch and eco-friendly biodegradable.


Chilvers Reprographics stock a selection of laminating machines from desktop pouch laminators to heavy duty machines, we offer a comprehensive range of new and used models to suit any budget whether you are looking for a machine for low use at home (up to 5-10 sheets per day) something for regular use in schools, colleges and offices (up to 15-20 sheets per day) or a machine for high volume use in copy shops, print rooms, commercial printers and reprographics departments (25+ sheets per day). 

You will need to consider how much it will be used and what kind of stocks you will be using it for.  In this guide we will outline the main advantages of each type of laminating machine to help make your decision easier. 

Pouch Laminating Machines
Simple to use, sheets are inserted into a pouch and then hand fed into the laminator. The pressure and heat seal the pouch closed for a perfect bubble free finish allowing you to laminate photos, certificates, report covers, documents, ID Cards etc with a high quality finish. Some of the newer encapsulating laminators don't even require an operator, simply load up, press go & walk away!

Single side is not possible with pouch laminators.
Ideal for use at home, in schools, colleges, garden centres, offices or print room etc

Roll Laminating Machines
A heated roll laminating machine uses heated rollers to melt glue extruded into the rolls of lamination film whilst pressure forces the glue onto the material and seals it.  It is the perfect solution for short or longer runs the sheets to be laminated are fed through the system either manually or automated (depending on the model) making it perfect for laminating documents quickly and efficiently.  Single & double sided lamination possible depending on the model.
Some roll laminators have auto feed and auto cut features plus optional perforators to add increased production by making the separation of laminated sheets quick and simple.
Ideal for offices, schools, copy shops, print rooms, government departments etc

Digital Laminating Machines
Roll laminators can't always handle the output from digital print engines due to the way the machines apply the ink and toner to the media. Coated and gloss paper types are popular when used with digital print output causing adhesion issues if not used with the highest quality laminator film such as UltraBond.
Perfect for Copy Shops, Digital Printers, Print Finishing companies and Reprographics departments.

Wide Format Laminating Machine
As the name suggests these are generally used for wide format posters, maps and banners etc.  The rollers apply even pressure to the stock, giving you a perfect permanent lamination every time. They also lift up to allow you to laminate everything from a single sheet of paper up to 5mm thick mounting board.
Ideal for Copy Shops, High Street printers and Commercial print companies.

Laminator + Foiling Machines
Foiling is a cost effective option in comparison to more expensive traditional foiling methods where a die block is required. Heat activated foils are used to create special holographic/metallic effects. Systems that add these special effects during the finishing process give prints that extra 'wow' factor, perfect for high end bespoke print.

    

The MultiLam FX offers single and double sided laminating with the option to incoroprate the ability to add foil finishes. Other machines such as the Matrix pneumatic models also have an optional foiling unit. 
We stock Gold, Silver and Clear Spot UV Foils as well as Glitter Laminates in Gold and Silver.

It's important to factor in accessories when purchasing a laminator. Chilvers stock a wide range of high quality laminating pouchesroll, film and foil available for next day delivery as well as a selection of spare parts.

HAVING PROBLEMS WHEN LAMINATING DIGITAL PRINT?
FIND THAT IT’S PEELING OFF?

If you are having issues, be assured that you are not alone! 

The fact is that silicone fuser oil present in digital print engines e.g. Xerox, plus some other digital toner additives, can cause adhesion problems when over-laminating with thermal lamination films.  There are ways to overcome this though, here’s a few tips:

How to know if the laminating film has adhered ok

Many people have found that initially the film seams to stick but de-laminates in a day or two. Don’t leave it untill an irate customer phones to find out that the lamination is peeling off!    It is always advisable to check prior to running a digital job by laminating a couple of samples and testing for adhesion, particularly if you are laminating a digital solid.  Run a knife across the laminated surface, see if it bubbles and try peeling off the laminating film.  If it comes away without any difficulty leaving the digital print intact, then you have an adhesion problem!

Tips to beat the adhesion problems

LEAVE THE PRINTS OVERNIGHT BEFORE LAMINATING – Experience has proven that lamination will adhere more easily when the digital print has fully cured.

USE A BETTER DIGITAL GRADE FILM  Many standard OPP films are not up to the job .  Some specially formed Digital Films ie: Ultrabond  is one of the best enabling far greater adhesion, even on difficult solids.

INCREASE THE TEMPERATURE – Run your laminator as hot as you dare.  Decent digital films like Ultrabond will cope with running temperatures up to 125 deg C.

DECREASE THE SPEED – The slower you run, the better chance the rollers have to help adhesion.

The thickness of a single layer of laminating film is measured in microns (a micron is one one-thousandth of a millimeter) the smaller the micron, the thinner and less rigid the film will be.

If you are noticing bubbles, wrinkles or curling on laminated stocks this may be because you have the temperature set too high. If you are noticing a cloudy effect this may be because you have the temperature set too low.
If you are using thicker laminating pouches you may need to raise the temperature due to the thicker pouch. 

Buying a Paper Drill or Punch

A paper drill has an electric motor so you are drilling through the paper stack where as with a paper punch you are just punching through the paper. An electric paper drill will give better results. 

This depends on the stock that you are drilling through but as a rule of thumb you should be sharpening after every hour of drill time with a sharpener kit. If the end of the drill bit becomes blackened or purple the drill bit should be thrown away. 

You should use wax sheets as this helps lubricate the inside and outside of the drill bit and helps to stop blockages. Simply place a wax sheet the top of your stack you are drilling and move it a little each time you drill a hole.
DO NOT USE CANDLE WAX 

Yes, all makes of single hole drills are able to drill multi holes either with a sliding table or moving side stops. 

The standard hole size is 6mm diameter but it is common to use larger diameters for thicker ring binders as the pages will turn over easier so a 7mm or even 8mm are used. 

2mm paper drill bit are the smallest available and the maximum is 20mm although not all makes of paper drill will take all sizes check the manufacturer specification. There is only a small number of paper drills that will take sizes above 9mm.

Sadly the answer is no there is around six different types of chuck fitting. Here is a link to our paper drill bits page showing all the different types of fittings

HSS (high speed steel) are probably used for around 90% of paper drilling
TEFLON coated reduce friction heat build-up when drilling light plastic or laminated stocks.
TUNGSTEN coated are the hardest wearing long life drill bits for difficult stocks.
TITANIUM is a hard wearing coating suitable for heavy boards, recycled paper and laminated materials. Titanium also resists frictional heat build up.
There are also specialist drill bits for cloth or blind materials. 

buying a perforating machine

Perforating is a row of tiny holes in a straight line making paper or card easy to tear. It's used for tear-off sections here's just a few:- tear off the bottom of a letter for a reply, raffle tickets, invoice/delivery note books, coupons, checkbooks, warranty cards, tickets, all sorts of forms etc.

Perforators can be broken up into manual, semi-automatic and full-automatic designs. Manual perforators typically work like a rotary paper cutter, requiring the user to slide the perforating wheel across a rail or bar. A good example is the SmartCut A425 it's cheap and easy to use. Semi-automatic perforators usually require manual setup, but use an electric motor to complete the perforation process. A good example is the Magnum MC-35. Fully automatic perforators with air feed use a panel to set the job up and use a motor to complete the perforation. The type you use depends on the needs of your business. Consider job volumes, maximum sheet size, how many rows of perforations you may need some machines are able to take as many as 15 perforating wheels.

There are different types of perforator blades used for different projects. The different types are based on the amount of teeth the blade has. The teeth are the small notches used to punch tiny holes in paper. Different perforating blades have different amounts of teeth that punch different amounts of holes per inch. More holes per inch sometimes called micro perf is generally used for thinner paper.

Chilvers Reprographics stock a range of perforating machines from hand operated to high production air-suction feed systems. Some perforating systems can perform multiple functions, also having the ability to score, slit, crease and fold. 

Buying a Stapler or Staples

Flat clench staplers bend and press flat both staple legs after they have gone through your booklet or document, standard staple clench leaves a small bump where the staple closes. 

The first number is the thickness of the staple wire and the second is the length of the staple legs (in mm). 

Some stapling machines can do both by raising or lowering the table and accepting a range of staple sizes. The Rapid 106, Nagel Multinak and Grafcut X-14 are three examples. 

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