Your Cart is Empty

  • More
  • Privacy Policy


    Our Privacy Policy also applies to your use of our site. It sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


    https://www.chilvers.co.uk/ is a site operated by Chilvers Reprographics ("We"). We are located at Units 1-3 Manse Close, High Street, Stony Stratford, Milton Keynes, Buckinghamshire, MK11 1HU. Our VAT number is 119-1267-80.


    3.1 We may revise these terms of use at any time by amending this page. 

    3.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you. 


    4.1 We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

    4.2 We do not guarantee that our site, or any content on it, will be free from errors or omissions. 


    5.1 Our site is made available free of charge. 

    5.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. 

    5.3 You are responsible for making all arrangements necessary for you to have access to our site.

    5.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


    6.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

    6.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

    6.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at sales@chilvers.co.uk


    7.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    7.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

    7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    7.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

    7.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

    7.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


    8.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

    8.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


    9.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

    9.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

    9.3 We will not be liable to any user for any loss or damage, whether in contract, tort or delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    9.3.1 Use of, or inability to use, our site; or

    9.3.2 Use of or reliance on any content displayed on our site. 

    9.4 If you are a business user, please note that in particular, we will not be liable for: 

    9.4.1 Loss of profits, sales, business, or revenue;

    9.4.2 Business interruption; 

    9.4.3 Loss of anticipated savings;

    9.4.4 Loss of business opportunity, goodwill or reputation; or 

    9.4.5 Any indirect or consequential loss or damage. 

    9.5 If you are a consumer user, please note that we only provide our site to you for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    9.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. 

    9.7 We assume no responsibility for the content of websites linked on our site.

    9.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Buying Online Info+Terms (Link to Buying Online Info+Terms Page).

    10. VIRUSES

    10.1 We do not guarantee that our site will be secure or free from bugs or viruses.

    10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

    10.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. 


    11.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

    11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    11.3 You must not establish a link to our site in any website that is not owned by you.

    11.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

    11.5 We reserve the right to withdraw linking permission without notice.

    11.6 If you wish to make any use of content on our site other than that set out above, please contact sales@chilvers.co.uk.


    12.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

    12.2 We have no control over the contents of those sites or resources.


    13.1 If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by law. You and we both agree to that the courts will have non-exclusive jurisdiction.

    13.2 If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by law. We both agree to the exclusive jurisdiction of the courts.

    14. CONTACT US

    14.1 To contact us, please email sales@chilvers.co.uk

    This privacy policy sets out how Chilvers Reprographics uses and protects any information that you give Chilvers Reprographics when you use this website. Chilvers Reprographics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Chilvers Reprographics may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


    We use MailChimp to store the information of customers who have opted-in to receive our newsletter emails, the information includes your email address, IP address and certain information about the links you click within the emails we send you. MailChimp will never sell your email address or share it with any other party, unless they are legally compelled to do so. MailChimp's privacy policy can be seen online on their website. You can unsubscribe from our newsletter at any time using the link at the bottom of our emails.


    In order to process your order, we may need to provide our couriers with your details. The couriers we use consists of DPD, DPDLocal, FedEx, Royal Mail and APLE MK Limited (Fortec Network). When you place an order, we provide your delivery address related data to them, this data is then stored on their respective platforms. Our couriers may use your email address and/or phone number to send you tracking and other details related to your order from us, this is to ensure you receive your order as quickly and easily as possible. Our couriers respective privacy policies can be seen online on their websites.


    We may collect the following information:

    • Name.
    • Contact information including email address.
    • Demographic information such as postcode, preferences and interests.
    • Other information relevant to customer surveys and/or offers.


    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • Processing of orders and other enquiries.
    • We may use the information to improve our products and services.