Most Credit cards accepted including: MasterCard, Visa, Maestro, Visa Electron, Switch, Solo and we also accept PayPal at the checkout. Our account customers and public sector (schools, colleges and local authorities) can fax, post or email their own purchase order.
We use WorldPay to process card payments, this is the last part of the payment process and is done on a secure site page. Please note the invoice address must match the your card statment address.
Customer registration is NOT required before you purchase, but if you do register there is a time saving when you next order plus you can look back at your order history. Please note that we do not sell or pass on any of your details or store any card information.
When you have made your selections, click the 'View basket' button to start the payment process. You can return from the basket by clicking on the 'Continue Shopping' button. To remove an item click on the (X) next to the item. At the checkout there is the option to pay by Credit/Debit Card or Paypal. When completed you will automatically receive an email.
You can purchase most items and supplies on-line. Larger machines that require specialist delivery or training so are not available for on-line purchase.
Delivery we offer FREE delivery for most on-line orders over £100 for UK mainland only. There is also the option of 'First Class Post' for some small light items @£3.50 and 'Courier UK mainland' this is a next working day service by Interlink @ £8 + vat. Some very heavy machines require pallet deilvery at extra cost. Please note when viewing your basket the delivery options can be changed. Someone will have to sign for the delivery.
A VAT invoice is sent with the goods.
For all off shore islands or worldwide export please phone or fax for quotation.
Financing/Leasing options for larger purchases contact us for details.
Don't want to pay over the internet? You can also phone us to buy using your credit/debit card or cheque on 01908 563149. Please note the standard delivery charge for phone orders on small items and supplies is £8 + vat.
All prices shown exclude VAT. It will be added at the checkout.
Terms and Conditions
Deposit's
All deposit's are non-refundable/returnable. If you change your mind your deposit can be transferred to any item in stock, but will not be refunded.
Intellectual Property
Please note Chilvers Reprographics have the right to enforce intellectual property rights to the fullest extent of the law, including criminal sanctions. Information provided on this site including documents, images/graphics, text is prohibited without written permission of Chilvers Reprographics. No trademarks, logos and images/graphics which are owned or licensed by Chilvers Reprographics should be used without the express written permission of Chilvers Reprographics. In addition and reproduction, retransmission or modification of this sites contents for other than non-commercial or personal use is prohibited without written consent of Chilvers Reprographics.
Introduction
In these terms and conditions the following expressions shall have the following meanings:
- "The Company" means Chilvers Reprographics.
- "The Customer" means the person, firm or company offering to buy goods from the Company.
- "The Goods" means the goods or materials that the Customer is buying or offering to buy.
1. General
The Customer should check product suitability before ordering. The Customer must not buy, sell or use products if they are in any way uncertain. . Do not alter or change the products or sell, pass on or use in any way that the manufacturer has not specifically agreed to. Do not infringe copyright. If you are in any way unsure of your legal position, seek independent legal advice.
2. Quotations
Every quotation is subject to change without notice. The Company reserves the right to withdraw after acceptance by the Customer where the Company is not satisfied to the Customers credit worthiness.
3. Prices
All orders are accepted and quotations are given at prices offered when the order is accepted or the quotation given. The Company reserves the right to increase to the prices offered at the date of dispatch. The Company reserves the right to increase prices in the event of increases in any directly attributable cost. The Company reserves the right to amend prices to correct errors or emissions.
4. Delivery
These charges will be confirmed as you proceed through the checkout. Delivery dates are promises given in good faith by The Company to indicate estimated delivery times but shall not amount to any contractual obligation to deliver at the time stated. The Company will accept no liability for or consequential loss or damage arising from delay in delivery. Goods are dispatched via various recognised carriers. It is the Customer's responsibility to check all goods for damage before signing for acceptance of said goods.. Once goods are signed for The Company will not admit any liability for damage.
5. Damage in Transit
The Company will repair or replace free of charge goods damaged in transit provided that The Company receive written notification of such damage within two days of delivery. Goods received in a damaged or unsatisfactory condition must be signed for as such. On receipt, goods should be checked with the advice note enclosed with the goods. Shortage claims will only be considered if The Company receives written notification of such shortage within 24 Hours of delivery, failing which no liability will be admitted. The packing and contents should be retained for inspection.
6. Cancellations
The Customer has no right of cancellation of an order in whole or in part except with the Companies consent. The Company reserves the right to charge a restocking fee of 15% when cancellation of an order has been agreed. Please note that there is no returns or refunds on spare parts unless fitted by our engineers.
7. Transfer of Property
The goods shall remain the property of the Company until the Company has received Payment in full for the goods and the Customer will not pledge, charge or otherwise encumber the goods until the payment has been made in full.
8. Return Of Goods / refund policy
If the goods have already been dispatched to you, you can cancel your order by returning the goods to us at your own cost and in accordance with the conditions given below.
You can return any goods you have purchased from us within 7 days of receipt for a refund of the cost of the goods, provided the goods are unused, in their original packaging and in saleable condition. If you wish to return any goods to us, you must notify us by phoning or sending an e-mail with details of the goods to be returned and the original invoice number. All goods should be returned to us at the address given. You should use an insured delivery service at your own cost and obtain proof of posting, in case of loss or damage during transit to us. Upon receipt of the goods we will issue you with a refund of the cost of the goods, subject to the provisions outlined above. We accept no liability for goods returned to us in any other condition or in any other circumstances.
No return of goods / refunds / warranty on any spare parts unless fitted by our engineers.
When do I get my refund?
You will receive an email or phone call when your return item has been processed indicating the amount to be refunded. The refund will be sent back to your card at this point. Depending on banks, this can take 3-5 working days. If you paid by cheque, we will send you a letter along with your cheque when your goods are processed.
9. Data Protection
The Customer agrees that The Company may put its name and other details obtained from the order form into a computerised database for The Companys use and to enable The Company to provide the Service unless the Customer gives specific written instructions to the contrary.
Customer information is not shared nor used for purposes other than order fulfillment and ongoing product development.
10. Warranty
Goods are warranted by the Company or authorised third party to the Customer against defects in workmanship and material during the applicable warranty period.
No return of goods / refunds / warranty on any spare parts unless fitted by our engineers.
i. Disclaimer of Warranties
Except for the express warranties stated above, the Company disclaims all other warranties or conditions whether express or implied in law.
11. We reserve the right to refuse to accept any order.
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- Rapid 66/8+ staples
- Dumor CP-650 Three Groove Creasing Wheels
- Air Stream Jogger
- Peak PHS-450 A2 Laminator (High Speed)
- FRN5 Pro Feed Numbering Machine
- Multi-Punched A4 150 mic. Laminating pouches
- Plockmatic C510 Friction Feed Collator
- Used / Pre-owned Ideal 4810 Electric Guillotine
- Glue Brush, No 20
- Challenge/Funditor/Spinnet Paper Drill Bits
